Services

Practical training and facilitation services for real workplace needs.

Whether you need a 90 minute workshop, a new onboarding program, a stronger training structure, or help making AI useful for your team, I can help turn the idea into something clear, engaging, and ready to use.

Chris Smith presenting to a group during a session
01

Workshops and Facilitation

Best for

Teams that need an engaging session on leadership, communication, AI, teamwork, facilitation, or workplace skills.

A custom workshop built around your people, your goals, and your work. Sessions are 90 minutes to 2 hours in length, allowing for real learning: introduction, demonstration, guided practice, group discussion, and practical takeaways. Sessions can be customized for employees, leaders, trainers, frontline teams, or mixed groups.

Common deliverables
Workshop outline
Slide deck
Facilitator notes
Participant handouts
Activities and discussion prompts
Scenario exercises
Practical takeaways
Follow up tools
Example topics
AI 101 for the workplacePractical prompt writingEmotional intelligencePersonality types at workCliftonStrengths team sessionsTeam buildingPresentation and facilitation skillsCoaching conversationsLeading through changeGiving and receiving feedback
02

AI Training for Teams

Best for

Companies that want employees and leaders to use AI tools with more confidence, better questions, and stronger judgment.

Plain language AI training built around real work. These sessions avoid hype and focus on how people can use AI to think, write, summarize, plan, analyze, and communicate more effectively. The goal is not to make people dependent on AI. The goal is to help them use it as a thinking tool and a time saver, while staying grounded in human judgment.

Common deliverables
AI awareness workshop
Prompt writing practice
Role based AI examples
AI risk discussion guide
ChatGPT or Copilot activity set
Prompt library
Leader conversation guide
AI quick reference job aid
Strong session options
AI 101: Making Sense of AI at WorkPractical Prompt WritingAI for LeadersAI Assisted Root Cause Thinking
03

Leadership and Employee Development

Best for

Organizations that want better communication, stronger self awareness, healthier team dynamics, and more confident leaders.

Interactive workshops that help people understand themselves, communicate with others, handle feedback, and work through real team challenges.

Common deliverables
Workshop deck
Facilitator guide
Group activities
Reflection prompts
Scenario questions
Team discussion tools
Follow up action steps
Example sessions
Emotional Intelligence at WorkPersonality Types in the WorkplaceCliftonStrengths Team WorkshopTeam Building 101Presentation and Facilitation Techniques for Leaders
04

Training Program Design

Best for

Companies that need structured onboarding, clearer training materials, stronger competency standards, or better support for trainers and managers.

A practical training structure that helps employees learn the right things in the right order. The goal is to make training easier to deliver, easier to track, and easier for the learner to follow.

Common deliverables
Onboarding roadmap
Role based learning path
Trainer guide
Learner guide
Manager touchpoints
Competency checklist
Pass standards
Knowledge checks
Scenario questions
Sign off sheets
Job aids
SharePoint or LMS ready structure
Example projects
New hire onboarding programFrontline leader onboarding binderTechnical training pathwayTrainer certification processMonthly safety or quality training planRefresher training programRole based training matrixKnowledge capture project
05

Frontline Learning and Workforce Development

Best for

Operations, manufacturing, service, healthcare, warehouse, quality, safety, and technical teams where training connects directly to how work happens.

Training materials and learning systems that turn standard work, procedures, and operational expectations into clear, teachable learning experiences. The goal is to make training easier to deliver consistently, easier for new people to follow, and easier for experienced employees to teach.

Common deliverables
SOP and work instruction training
Step by step job aids
Frontline competency checks
Trainer sign off tools
Technical training outlines
Safety and quality scenarios
On the job training structure
Process training maps
Knowledge capture interviews
New equipment training support
Example focus areas
Good Documentation PracticesSafety expectationsQuality awarenessIn process checksStandard workMaintenance and reliability training supportNew equipment trainingFrontline supervisor readinessTribal knowledge captureService and professionalism standardsStructured trainer programs
Let’s build something useful

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Less lecture. More practice. Better results.